1. Legal Framework & Acceptance

These Terms & Conditions (“Terms”) govern the access to, interaction with, and use of all services, platforms, content, and deliverables provided by Joker Design Pro (“Company,” “we,” “our,” or “us”).

By accessing our website, submitting information, engaging our services, or entering into a contractual relationship with Joker Design Pro, you (“Client,” “User,” or “you”) expressly agree to be bound by these Terms and our Privacy Policy, which forms an integral part of this agreement.

If you do not agree, you must refrain from using our services.

2. Regulatory Alignment

These Terms are designed and enforced in alignment with:

• EU General Data Protection Regulation (GDPR)

• California Consumer Privacy Act & California Privacy Rights Act (CCPA/CPRA)

• Applicable African data protection frameworks

• International commercial and data governance principles

Any interpretation of these Terms shall be consistent with applicable privacy and data protection laws.

3. Services Scope

Joker Design Pro provides multidisciplinary professional services, including but not limited to:

• Branding, design, and creative production

• Digital marketing and content strategy

• Web, digital, and technology solutions

• Architectural, visual, and conceptual design

• Training, coaching, and consulting services

Service scope, deliverables, timelines, pricing, and data processing terms are defined through written agreements, proposals, invoices, or official communications.

4. Client Eligibility & Responsibilities

By engaging Joker Design Pro, the Client confirms:

• Legal capacity to contract

• Authority to represent a business or organization (if applicable)

• Accuracy and lawfulness of all information and materials provided

The Client is responsible for ensuring that any content, data, or materials supplied comply with intellectual property, privacy, and data protection laws.

5. Data Protection & Privacy Integration

5.1 Data Handling

All personal data exchanged under these Terms is processed strictly in accordance with Joker Design Pro’s Privacy Policy, including:

• Lawful processing

• Purpose limitation

• Data minimization

• Security safeguards

• Rights of data subjects

5.2 Client Data Obligations

Clients agree not to provide personal data unlawfully or without appropriate authorization. Joker Design Pro is not responsible for privacy violations resulting from Client-provided data.

6. Fees, Payments & Financial Terms

• Fees are agreed in advance and confirmed in writing

• Payments must be made according to agreed schedules

• Late payments may result in suspension of services

• Fees are non-refundable unless explicitly stated

Financial records may be retained as required by law and in accordance with the Privacy Policy.

7. Intellectual Property Rights

7.1 Joker Design Pro Intellectual Property

All proprietary methods, systems, frameworks, templates, concepts, drafts, and processes remain the exclusive intellectual property of Joker Design Pro.

7.2 Client Usage Rights

Upon full payment, Clients receive a limited, non-transferable license to use final deliverables solely for their intended purpose.

Any reuse, redistribution, modification, or resale requires prior written authorization.

8. Confidentiality & Data Security

Both parties agree to maintain confidentiality over non-public, strategic, technical, or personal data exchanged.

Joker Design Pro applies technical and organizational security measures consistent with its Privacy Policy and international standards. Confidentiality obligations survive termination.

9. Revisions, Changes & Scope Control

• Revisions are limited to those defined in the service agreement

• Scope changes may result in revised pricing or timelines

• Material changes require written approval

This ensures transparency and operational control.

10. Third-Party Platforms & Processors

Joker Design Pro may use third-party tools, platforms, or processors consistent with its Privacy Policy. We are not liable for outages, policy changes, or failures caused by third parties.

11. Disclaimers & Professional Judgment

Services are provided on an “as-is” basis.

Joker Design Pro does not guarantee outcomes related to:

• Revenue growth

• Market positioning

• Regulatory approval

• Digital performance metrics

Creative and consulting services involve professional judgment, not guaranteed results.

12. Limitation of Liability

To the fullest extent permitted by law:

• Joker Design Pro is not liable for indirect or consequential damages

• Total liability is capped at the amount paid for the service giving rise to the claim

Nothing limits liability where prohibited by law.

13. Indemnification

Clients agree to indemnify and hold harmless Joker Design Pro against claims arising from:

• Client-provided content or data

• Unauthorized use of deliverables

• Breach of these Terms or the Privacy Policy

• Violation of third-party rights

14. Termination & Data Consequences

Joker Design Pro may suspend or terminate services in cases of:

• Breach of these Terms

• Payment default

• Illegal or unethical conduct

Upon termination, personal data will be retained or deleted in accordance with the Privacy Policy and applicable law.

15. Force Majeure

Joker Design Pro is not liable for delays or failures due to events beyond reasonable control, including natural disasters, government actions, or infrastructure disruptions.

16. Governing Law & Dispute Resolution

These Terms are governed by applicable international commercial principles and relevant local laws.

Parties agree to seek resolution through good-faith negotiation before pursuing formal legal remedies.

17. Amendments & Governance

Joker Design Pro reserves the right to update these Terms to reflect legal, regulatory, or operational changes. Continued use of services constitutes acceptance of revised Terms.

18. Contact Information

For legal, contractual, or compliance-related inquiries:

Joker Design Pro

📞 Phone: +243 825 683 403

📧 Email: info@jokerdesignpro.com

🌐 Website: www.jokerdesignpro.com

Governance Statement

These Terms & Conditions operate in direct alignment with Joker Design Pro’s Privacy Policy, forming a unified legal and compliance framework that supports trust, transparency, and global operational excellence.